Customer Support

For customers in North America, use the form below to inquire about service for your Walther firearm or call us at (479) 242-8500, ext 7.

If you are outside North America, please contact Carl Walther ( for sales & service.

If you have a PK380 then click on the PK380 RECALL link and it will walk you through the return process. There is a specific serial # range (PK 101201 to PK 112155) included in the recall and if your gun does not fall within this range then no action is required.

Use the form below to submit your questions to customer service.

Fill out my online form.